Question: Are the extended benefits automatic once I run out of unemployment? It’s getting close. What do I do?
Answer: No, Pandemic Emergency Unemployment Compensation is not automatic. You have to apply for this program, which adds 13 weeks of benefits for eligible claimants, and you must have a zero balance in your Unemployment Insurance account before you do so, according to the state Department of Labor and Industrial Relations.
You would apply through your online UI account and answer a series of questions to determine whether you are eligible. For instructions on how to apply, see labor.hawaii.gov/ui/.
Q: Regarding the new unemployment call center, is that really working as advertised? I have been calling and calling and I never get through. Are others having the same trouble?
A: We got a lot of complaints from people who were unable to get through last week